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Thread: Approach to Solution

  1. #1

    Approach to Solution

    Case 1
    One of the most memorable case studies on Japanese management was the
    case of the empty soapbox, which happened in one of Japan 's biggest
    cosmetics companies. The company received a complaint that a consumer
    had bought a soapbox that was empty. Immediately the authorities
    isolated the problem to the assembly line, which transported all the
    packaged boxes of soap to the delivery department. For some reason, one
    soapbox went through the assembly line empty. Management asked its
    engineers to solve the problem. Post-haste, the engineers worked hard to
    devise an X-ray machine with high-resolution monitors manned by two
    people to watch all the soapboxes that passed through the line to make
    sure they were not empty. No doubt, they worked hard and they worked
    fast but they spent a whoopee amount to do so.

    But when a rank-and-file employee in a small company was posed with the
    same problem, he did not get into complications of X-rays, etc., but
    instead came out with another solution. He bought a strong industrial
    electric fan and pointed it at the assembly line. He switched the fan
    on, and as each soapbox passed the fan, it simply blew the empty boxes
    out of the line.

    Case 2
    When NASA began the launch of astronauts into space, they found out that
    the pens wouldn't work at zero gravity (ink won't flow down to the
    writing surface). To solve this problem, it took them one decade and $12
    They developed a pen that worked at zero gravity, upside down,
    underwater, in practically any surface including crystal and in a
    temperature range from below freezing to over 300 degrees C.

    And what did the Russians do...?? They used a pencil .


    Always look for simple solutions. Devise the simplest possible solution
    that solves the problems. Always focus on solutions & not on problems.

  2. #2
    Thanks for providing Informations.

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