Where is Mandalay Bay Resort & Casino located on the Las Vegas Strip?
Mandalay Bay is located in the South End of the Las Vegas Strip about 2 miles from the McCarran International Airport.
Are children permitted at Mandalay Bay?
While anyone under the age of 21 is not permitted in the gaming area, there are other areas of the hotel available including Shark Reef and our 11-acre tropical beach.
What is Shark Reef?
Shark Reef is not your typical aquarium. Featuring dangerous and unusual aquatic animals and fish from the world's tropical waters, Shark Reef takes visitors on a journey through an ancient temple that has been slowly reclaimed by the sea.
Does Mandalay Bay provide public Wi-Fi?
Yes, we certainly do. Our Resort offers three different internet speeds for your convenience:
Up to 256Kbs: Free to all visitors for two hours
Up to 512Kbs: Available for a fee and free to Resort guests
Up to 3Mbps: Available for a fee
What time is check in and check out? Can we request a late check out?
Mandalay Beach and Moorea offers 107 poolside units. Maximum occupancy is based on cabana type.
Amenities included: dining table with chairs, interior furniture, lounge chairs, telephone, ceiling fan, refrigerator, IPOD® docking station, 32-50" LCD televisions (size depending on unit), and safe for valuables. Personalized cabana hosts provide water, juice, sodas, raft(s), towels and ice.
Does Mandalay Bay offer travel agent rates?
We offer travel agent rates based on our availability. However due to the constant rate changes, we are not able to quote rates through this service.
How can I purchase the lotion or shampoo that is used at the Mandalay Bay or THEhotel?
Mandalay's amenity line name is Luscious Citrus and Aloe. THEhotel it is Revitalizing Sea Breeze. Our products are 100% paraben free, 100% recyclable and, never tested on animals. Made exclusively for Mandalay Bay by M3 Green.
Where is your seating chart on the website?
We do not have a seating chart online. Our seating arrangements may vary for each event. You can contact our Box Office at toll free 877-632-7400.
Mandalay Bay does not offer childcare. There are several licensed and bonded services listed in the phone book.
Nanny's and Housekeepers U.S.A. is a licensed, bonded and insured childcare company. Services that are provided include:
Available 24 hours a day
A flat rate of $45.00 per hour with a four hour minimum, up to 3 children. (Holiday rates vary and are subject to change)
All major credit cards are accepted and required to reserve a Nanny.
Nannies are at least 18 years old and have had a minimum of one year experience, verifiable references, criminal background checks, drug screenings, and are CPR and First Aid certified.
To make a reservation for a Nanny, please call 702-451-0021.
During the summer season our 11 acre pool and beach area is a great place to take the kids. The 11 acre tropical lagoon features a wave pool (4 ft height requirement) and sandy beach, and lazy river.
Shark Reef Aquarium is a family favorite. See sharks of all kinds, along with sawfish, giant rays, endangered green sea turtles, piranha, moon jellies and the rare Komodo Dragon.
Admission: Adults $18.00, Children 12 years old and younger $12.00, Children 4 and younger admitted free.
Does Mandalay Bay have wheelchairs available?
A limited number of wheelchairs are available through the Bell Desk on a first come first serve basis. There is a charge of $15 for one or two day use. We also have scooters available for $40.00 per day. If you need to guarantee availability, we ask that you reserve through a local service company.
To ensure a comfortable stay for you and fellow guests, please refer to the following guidelines:
Up to 2 dogs with a maximum combined weight of less than 100 pounds.
A fee of $50 per day, per dog, will be applied to your room account.
Due to health code regulations we regret that dogs, except for guide dogs, are not allowed in any food and beverage outlets, the Spa, or pool areas. Dogs are permitted in hotel suites and authorized grounds only.
Your dog cannot be left unattended in your guest room at any time unless placed in a kennel or carrier.
Dogs must be fully house trained.
Should you require a dog sitter, please contact our Concierge staff.
Your dog must be kept on a leash when it is in the hotel or on the hotel property unless it is in your room.
Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced.
A designated outdoor area is available for your dog(s). Waste disposal dispensers are available at the designated location.
What is the Resort Fee and what does it include?
A $25 Daily Resort fee, plus tax, is applied to each hotel reservation and includes services and amenities that are sure to enhance your experience at Mandalay Bay. The Daily Resort Fee includes the following hotel services:
Daily Newspaper available for pick up at the following retail locations with valid room key: Rangoon News, Lobby Store, and THE Store
Unlimited access to the Cardio Center located on the Beach Level (does not include access to the Fitness Center at Spa Mandalay or bathhouse Spa)
Complimentary internet access (in room)
Complimentary outgoing faxes and printing of boarding passes at the Business Center
Unlimited local and toll-free calls
I am booking a suite. Do I need a credit card on file?
Suite reservations require a valid credit card on file at registration for the remainder room balance and incidental charges. Deposits and payments may be made with credit card, cash, and debit cards but credit card must remain on record for duration of stay.
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